How do I adjust the quality of my videos?
If your workout video is freezing, buffering, or looks grainy, you can adjust the video quality:
- Play the workout in your app.
- Tap the A (Auto) box in the top right corner of the video.
- Select your preferred quality from the dropdown menu. HD or 4K (720p and higher) will provide the sharpest image.
If the issue continues after adjusting the quality, please reach out through our Support Form and our Care Team will be glad to help.