---
title: I can’t log in or access my membership, what should I do?
description: Trouble logging in to Lindywell? Try logging out and back in, reinstalling the app, or using the web version. Use the support form if you still need help.
---

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[![Screenshot 2025-09-22 133911-1](https://help.lindywell.com/hs-fs/hubfs/Screenshot%202025-09-22%20133911-1.png?width=420&height=84&name=Screenshot%202025-09-22%20133911-1.png)](https://lindywell.com/)

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1. [Lindywell Help Center](https://help.lindywell.com/?hsLang=en)
2. [Your Membership & Account](https://help.lindywell.com/your-membership-account?hsLang=en)
3. [Account Settings](https://help.lindywell.com/your-membership-account?hsLang=en#account-settings)

# I can’t log in or access my membership, what should I do?

If you’re having trouble logging in, try these steps:

**Log out and back in:** In the app, go to the More tab, select Account Settings, and tap Log Out. Then log in again at [app.lindywell.com/login](https://app.lindywell.com/login).

**Reinstall the app:** Delete the Lindywell app from your device to ensure you get the latest version, then restart your device and reinstall the app. 

**Try the web version:** If the app still isn’t working, you can always log in from a computer or mobile browser at [app.lindywell.com/login](https://app.lindywell.com/login).

If you continue to have trouble, please reach out through our [Support Form](https://cla98.share.hsforms.com/2hkZocib6T9ubfgPtqzO7kg) and our Care Team will be glad to help.

- [Getting Started with Lindywell](https://help.lindywell.com/getting-started-with-lindywell?hsLang=en)
- [Your Membership & Account](https://help.lindywell.com/your-membership-account?hsLang=en#main-content)

    - [Billing & Payments](https://help.lindywell.com/your-membership-account?hsLang=en#billing-payments)
    - [Account Settings](https://help.lindywell.com/your-membership-account?hsLang=en#account-settings)
    - [Discounts & Credits](https://help.lindywell.com/your-membership-account?hsLang=en#discounts-credits)
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    - [Pilates for Beginners](https://help.lindywell.com/programs-series?hsLang=en#pilates-for-beginners)
    - [21 Day Jumpstart](https://help.lindywell.com/programs-series?hsLang=en#21-day-jumpstart)
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    - [Nourished Reset](https://help.lindywell.com/nutrition?hsLang=en#nourished-reset)
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    - [Ordering & Shipping](https://help.lindywell.com/products-shipping?hsLang=en#ordering-shipping)
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    - [Amazon Orders](https://help.lindywell.com/products-shipping?hsLang=en#amazon-orders)
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- [Community](https://help.lindywell.com/community?hsLang=en)
- [Pilates Workouts](https://help.lindywell.com/pilates-workouts?hsLang=en)

[![Screenshot 2025-09-22 133911](https://help.lindywell.com/hs-fs/hubfs/Screenshot%202025-09-22%20133911.png?width=420&height=84&name=Screenshot%202025-09-22%20133911.png "Screenshot 2025-09-22 133911")](https://lindywell.com/)

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