My Lindywell app isn’t working correctly. What should I do?

If your app isn’t loading, videos won’t play, or something just doesn’t look right — don’t worry! A few quick steps usually fix the issue:

Log out and back in
- Go to the More tab → Account Settings → Log Out
- Then log back in at app.lindywell.com/login
Update to the latest version
- Apple: Open the App Store → Search “Lindywell” → Tap Update (or Open if already updated).
- Android: Open the Google Play Store → Tap your profile icon → Manage Apps & Device → Find Lindywell → Tap Update.
- If no update shows, you’re already on the newest version.
Delete and reinstall the app
- This ensures you have the freshest version and clears any stuck data.
Restart your device
- Power it off completely, wait a few seconds, then restart.